Useful information for Young Carers & Parents

Find links to other helpful resources on the web

Babble carers trust

www.babble.carers.org

An exciting website launched by the Carers Trust for up to 18 years Babble is an online community for young carers to CHAT, SHARE, SUPPORT, INFO & ADVICE

SIBS

www.sibs.org.uk
www.youngsibs.org.uk
Tel: 01535 645453
Email: info@sibs.org.uk

SIBS support siblings of all ages who are growing up with or who have grown up with a brother or sister with any disability, long term chronic illness, or life limiting condition.

SIBS also support young adult carers and offers advice and support to parents of siblings.

NATIONAL YOUTH ADVOCACY SERVICE

www.nyas.net
Freephone Helpline: 0808 808 1001 (Weekdays 9.00am - 8.00pm, Saturday 10.00am - 4.00pm)
Email: help@nyas.net
Online chat help & advice available (Weekdays 9.00am - 5.00pm, not Bank Holidays)

NYAS is a UK charity offering information and advice to children and young people.

NYAS are independent and confidential and can help if you are:

  • A carer
  • Not being listened to or need some advice
  • In need of help to talk to Social Services
  • Aren’t being treated fairly
  • Being told you have to move
  • Having difficulties about school
  • Not having the contact with your family that you want
  • Experiencing the separation or divorce of your parents
  • Not feeling safe

CHILDLINE

Tel: 0800 1111 (Calls are free for a landline or mobile and do not show up on any bills)
www.childline.org.uk

Online chat with a counsellor in a 1-2-1 session

Age 7 to 18 years

You can talk to ChildLine about anything at any time.

Whatever you’d like to talk about is important. You are not alone.

Whether you’re feeling stressed, anxious, lonely or down, no matter what it relates to – ChildLine is there for you.

ChildLine is a private and confidential service, meaning that what you say stays between you and ChildLine.

A ChildLine counsellor is someone who:

  • who you can trust, is genuine, open and friendly
  • who won't judge you or put you down
  • who is not easily shocked
  • who will listen to you and knows it takes courage to contact us
  • who is aware of the sorts of problems you might be worried about
  • who will let you take your time
  • who wants you to get in touch

If you are over 18 years, you can still ring ChildLine.

They will not turn you away but will listen and may tell you how to get the help you need.

Online emotional support and advice.

Live Chat. Ask Alex. Top Tips.

Topics for you, about you, friendships, relationships, home & family life, exam stress and pressures, being a teenager, coping with the death of a loved one, staying safe online.

Age 11 – 25 years

Currently available in Lincolnshire & Dudley.

KOOTH is a safe online place where you can get help, advice & support with anything that's causing you stress, hardship or embarrassment. This can include depression, relationships, eating disorders, self harm or bullying. KOOTH is free, anonymous and confidential.

YOUNG MINDS

www.youngminds.org.uk

YoungMinds offer information to young people and children about mental health and emotional wellbeing, looking after yourself and anything worrying you.

Help and advice for 7 to 10 years

Lets go! Cam is a friendly little guy to help with feelings, worries, friendships, problems at school or within your family such as when your mum and dad split up or you need to move home.

KIDS HEALTH

www.kidshealth.org

Check this out! An exciting site with lots of health advice and information on a wide range of topics; how the body works, staying healthy, puberty, health problems and feelings.

For kids and teens with a parents section too.

B-EAT

www.b-eat.co.uk
Helpline: 0845 634 1414
Youth Line: 0845 634 7650 (up to the age of 25 years)
Lines open Monday to Thursday 1.30pm – 4.30pm
Email: fyp@b-eat.co.uk

The Youth Line also offers a call back service, text ‘call back’ to 07786 20 18 20 (they aim to get back to you within 24 hours – call will display as ‘unknown’)

Information about eating disorders and how to get help.

Young people have helped create the site, made suggestions and constantly review the site to make sure it is the best it can be for you.

NATIONAL ASSOCIATION OF CHILDREN OF ALCOHOLICS

www.nacoa.org.uk
Tel: 0800 358 3456 (Free & Confidential)
Number will not show up on a bill
Email: helpline@nacoa.org.uk

Do you ever feel ashamed, embarrassed or confused about your parent's drinking? Perhaps you feel different from other people you know? Or you want to know how you can help your parent? You are not alone; there are many young people experiencing similar problems. When a parent has a drink problem, it affects the whole family, and can be especially difficult for children and young people.

You can be a child of an alcoholic at 1 or 101. Whatever your age, it doesn't change the fact that your parent, step-parent or carer is, or has been, dependent on alcohol, along with the problems this brings.

NACOA offers information and advice they hope will help.

NACOA is there to help and support you.

FRANK

www.talktofrank.com
Tel: 0300 123 6600
Live chat from 2.00pm – 6.00pm
Online email enquiry form for any age
Text: 82111 (Text a question and FRANK will text back)

Friendly, confidential drugs advice. A-Z information on drugs. What to do in an emergency. What to do if you are worried about a friend. The highs and lows and everything in between.

A website created to help children and young people understand domestic violence and abuse and how to take positive action if it’s happening to you.

You can hide the page whilst online and cover your tracks so your visit to the site is hidden.

PAPYRUS

www.papyrus-uk.org
Tel: HOPElineUK 0800 068 41 41 (Monday to Friday 10.00am - 5.00pm, Weekends 2.00pm - 5.00pm)
Text: 07786 209697
Email: pat@papyrus-uk.org

Prevention of Young Suicide. Papyrus is a service to offer help and hope if you are a young person at risk of suicide or are worried about a young person at risk of suicide.

Support for you, your friend, or parents.

TUK - Think U Know

www.thinkuknow.co.uk

How to have fun online & stay safe.

Sections for 5-7 years, 8-10 years, 11-13 years, 14+

Guide to internet safety and safe surfing, using blogs, chatting & online gaming, how to report anything that is not good or worries you

Helpful articles

Universal Credit

Budgeting and Managing Money

Care and Disability

Videos

Get ready for Universal Credit

Worried about paying your rent?

How to choose a bank account

How to open a bank account

How to make payments using your bank account

How to use your bank account to make budgeting easier

Tools

Budget planner

Budget Planner

Money Stretcher

Debt test

Debt Test

Debt advice locator

Where to go to get free debt advice

Redundancy

Young adult carers

matter.carers.org

An exciting website launched by the Carers Trust for 16 to 25 years Babble is an online community for MY FUTURE, MY HEALTH, MY RIGHTS, & MY LIFE

GET CONNECTED

www.getconnected.org
Tel: 0808 800 4994 (calls are free) 1pm-11pm every day
Text: 80849 (texts usually answered within 24 hours)

Online web chat and email enquiry service.

Get Connected App for instant access.

Get Connected is the UK's free, confidential helpline service for young people under 25 who need help, but don't know where to turn

Inspiring Young Lives.

The Prince’s Trust gives practical and financial support to disadvantaged young people, developing key workplace skills such as confidence and motivation. The Trust work with 13 to 30-year-olds who have struggled at school, have been in care, are long-term unemployed or have been in trouble with the law.

The Prince's Trust has helped more than 750,000 young people since 1976, and support 100 more each working day. More than three in four young people they helped last year moved into work, education or training.

BBC RADIO 1 ADVICE

www.bbc.co.uk/radio1/advice
Tel: 0800 110 110 24 hours()

Surgery Advice Line

Online advice presented by Radio 1, 1Xtra and BBC Switch which gives you the straight facts on teen issues from sexual health and bullying to drink and drugs. The site has an A-Z Fact File and database of services and helplines.

NATIONAL CAREERS SERVICE

www.nationalcareersservice.direct.gov.uk
Tel: 0800 100 900 (If using a mobile, they will call you back)

The National Careers Service provides information, advice and guidance to help you make decisions on learning, training and work opportunities. The service offers confidential, helpful and impartial advice, supported by qualified careers advisers.

Young People section for ages 13 to 18 years

Topics covered include:

  • Skills Health Check
  • CV Builder
  • Action Plan Tool
  • Funding information

BIGDOG is a new website aimed at giving valuable career advice and practical help to young people aged 14 to 24 years who don’t want to go the University route to a career.

The website aims to give young people the right information about the available career paths outside of University.

Topics covered include

  • CV builder
  • First impression & interview techniques
  • Money saving tips
  • Health & relationships

Not Going to Uni is a site dedicated to helping young people make informed decisions about their future by showing the opportunities that exist outside of university.

Sections on apprenticeships, college courses, distance learning and jobs.

Citizens Advice Bureau site with targeted advice for under 25’s on debt, benefits & tax credits, employment and housing.

Downloadable booklets with advice for young people aged 16 to 17 years, 18 to 24 years.

SHELTER

england.shelter.org.uk
Free advice helpline (housing only)
Tel: 0808 800 4444
(8.00am – 8.00pm Monday-Friday
8.00am – 5.00pm Saturday-Sunday)

A housing and homeless charity with free and impartial online advice on topics which include

  • Homelessness, social housing & renting
  • Money matters, money matters, bedroom tax
  • Housing problems, eviction & repossession
  • Repairs & home safety
  • Families and relationships
  • Online tools & calculators

INCLUDE PROGRAMME

www.youngcarer.com

Information, resources, policy information and data from the Include Programme (part of the Children’s Society) which advocates changes nationally and locally for young carers and their families.

FAMILY LIVES

www.familylives.org.uk
Tel: 0808 800 2222

Previously known as ParentLine

Family Lives offers a confidential helpline service which is free from landlines and most mobiles.

Call 0808 800 2222 for information, advice, guidance and support on any aspect of parenting and family life, including bullying.

Family Lives support staff take calls from 7am – midnight, any calls during the night are answered by Samaritans.

YOUNG MINDS (for Parents)

www.youngminds.org
Tel: 0808 802 5544 (free)

Monday to Friday, 9.30am to 4.00pm.

The YoungMinds Parents’ Helpline offers free confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25.

CONTACT A FAMILY

www.cafamily.org.uk
0808 808 3555 (Free helpline
Email: helpline@cafamily.org.uk

1 in 20 children in the UK is born with a disability.

Contact A Family supports the families of disabled children whatever their condition or disability. They offer advice and support, A-Z of medical conditions, information on benefits, your rights, education and services for disabled children.

What to do in an emergency

The most important thing is to keep yourself safe. If you are not safe, you cannot help anyone else.

If in doubt, ring 999 for an ambulance, the police, or fire service. Tell them your name and age so they can make sure you get the right help.

Or dial 112 which will put you through to a local call centre. If you are dialling from a mobile phone, the operator will be able to identify your location from your signal.

Remember, it is ok to call the emergency services if you have a good reason to think it is an emergency or you are in danger, even if things don’t turn out to be as bad as you thought.

ICE - In Case of Emergency

Remember ICE. Save the phone number of your next of kin (parent, carer, or family member) in your mobile phone as ICE.

This will let the Emergency Services know who to contact if they need to and save time in finding your nearest relative in the event of an emergency.

WHEN TO CALL 111 (Non Emergency)

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E (Accident & Emergency) or need another NHS medical urgent care service
  • you don't know who to call or you don't have a GP/Doctor to call
  • you need health information or reassurance about what to do next

CHILDLINE

Tel: 0800 1111 (Calls are free for a landline or mobile and do not show up on any bills)
www.childline.org.uk

Online chat with a counsellor in a 1-2-1 session

Age 7 to 18 years

You can talk to ChildLine about anything at any time.

Whatever you’d like to talk about is important. You are not alone.

Whether you’re feeling stressed, anxious, lonely or down, no matter what it relates to – ChildLine is there for you.

ChildLine is a private and confidential service, meaning that what you say stays between you and ChildLine.

A ChildLine counsellor is someone who:

  • who you can trust, is genuine, open and friendly
  • who won't judge you or put you down
  • who is not easily shocked
  • who will listen to you and knows it takes courage to contact us
  • who is aware of the sorts of problems you might be worried about
  • who will let you take your time
  • who wants you to get in touch

If you are over 18 years, you can still ring ChildLine.

They will not turn you away but will listen and may tell you how to get the help you need.

GET CONNECTED

www.getconnected.org
Tel: 0808 800 4994 (calls are free) 1pm-11pm every day
Text: 80849 (texts usually answered within 24 hours)

Online web chat and email enquiry service.

Get Connected App for instant access.

Get Connected is the UK's free, confidential helpline service for young people under 25 who need help, but don't know where to turn

SAMARITANS

www.samaritans.org
Tel: 0845 90 90 90 (call charges apply & number will show on bill)

A confidential service for any age about any problem.

Call 24 hours a day, 365 days a year

Your local Fire Service offer a free Home Fire Safety Check to make sure that you are safe in your home and you know what to do in the event of an emergency.

The Fire Service will visit your family home and focus on 3 key areas

  • Identify and make you aware of the potential fire risks within your home.
  • Make sure you know what to do in order to reduce or prevent fire risks.
  • Put together an escape plan in case a fire does break out and ensure you have working smoke alarms.
  • You may be entitled to free smoke alarms, so ask the Fire Service whether you qualify.

Find your local service at www.fireservice.co.uk/information/ukfrs

This website also has a section on Fire Safety with advice on a range of topics from Bonfire Night to chip pan fires.